Terms of Service

By using our website and services, you agree to the following terms

Quotes & Contracts Quotes provided to prospects will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.

Charges & Fees All 3 levels of plans require full payment upon completion of site. Projects that do not fall into one of the 3 plans will be split into two payments. An initial 50% deposit will be due at contract signing. The remaining 50% balance will be due upon acceptance of the completed web development project before it is released to the client or published to the internet.

Payments swagg.ca Web Design accepts payments via credit card, PayPal or check. Your project will not be released to you or uploaded until full payment is received.

Hours of Operation Our business hours are clearly posted at the bottom of every page. If you require maintenance after the posted hours, such as on weekends or holidays, you will be charged our base rate of $65 per hour.

Web Site Design for monthly customer All swagg.ca monthly customer will have 12 changes per calendar year, those changes can not affect the template, if the template needs to be modify swagg.ca will send a quote prior to doing any work, work will be performed if quote is not approve by customer, approval can be a simple as return quote email with the word “APPROVE”.

Web Site Design Credit All swagg.ca custom web design clients will have a Design by: swagg.ca link or Design and Hosting by: swagg.ca on their website in the footer of every page. You may pay swagg.ca.com a fee of $200 to have this link permanently removed.

Copyright & Ownership Upon completion of the project, swagg.ca transfers all rights and ownership of CUSTOM designs and programming written by swagg.ca to the client. Software and third party graphics or programs are not transferred to the client and remain under copyright of their respective owners.

swagg.ca reserves the right to display websites and graphics that have been designed by swagg.ca on their website, and in any marketing material to aid as examples of our work.

Refunds swagg.ca requires a deposit before we begin work on any project. A request to terminate services must be presented to swagg.ca in writing. swagg.ca has a Guaranteed 120 Day Turnaround for your project. If we fail to complete your project within 120 days of the start date AND you have turned in all content, images and information requested by us, you will receive a full refund within 30 days of your written request.

Refund Amounts will be calculated in the following ways:

A cancellation fee of 50% of the total paid will be retained for projects that have been schedule, but cancelled prior to the start date. A design fee of $250 will be retained on projects where the design portion of the development has been completed.

We are unable to offer refunds on hosting, SSL and domain services. If you are dissatisfied with the hosting services provided, we will be happy to work out a solution with you that will meet your company needs.

Chargeback swagg.ca will not negotiate chargeback with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.

Development & Delivery swagg.ca Web Design understands the importance of completing projects in a timely manner. We agree to complete the web design project within 120 days from the date of contract signing. If the client does not supply swagg.ca with complete text, graphic content and other requested materials for the contracted client within 30 days of contract signing, the contract becomes void and all deposits paid by the client are forfeited. The client may request a Project Extension in writing to swagg.ca for an additional fee of 50% of the project total cost for every 30 days of extension. All extension fees are due upon agreement of the extension between swagg.ca and the client.

Non-Communication If we are unable to communicate with a client on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.

Liability Services purchased from swagg.ca are provided “as is” without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall swagg.ca be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/ore goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design is with the client.

International Customers We are happy to accept projects from customers outside of the United States. However, we do require full payment of all projects prior to beginning your project via Credit Card. This is non-negotiable.

Project Consideration Please note that swagg.ca will not accept projects that we find morally questionable, unethical, or distasteful.

Notice: This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. Exclusive jurisdiction and venue is as governed in the district court of Dade County, Miami Florida.

Acceptance Please note that by submitting your downpayment for our services you are agreeing to all of our terms of service as written here. swagg.ca Web Design reserves the right to change or update these terms at any time without prior notice.